This practical Australian-oriented draft is not legal advice. A qualified Australian legal professional should review it against Auralis’ final business structure, service providers and data practices before publication.
1. About this policy
Auralis respects your privacy and aims to handle personal information transparently. This policy explains what information we collect through auralis24.com, why we use it and the choices available to you.
2. Information we collect
When you submit an enquiry, we may collect your name, email address, company, project type, budget range, preferred platform, project description and expected launch date. Basic technical information, such as an IP address and request timing, may be processed for security and spam prevention.
3. How we use information
We use enquiry information to respond, assess whether Auralis can help, prepare project discussions and maintain appropriate business records. We do not use submitted project details for unrelated marketing without consent.
4. Disclosure and service providers
Information may be handled by service providers used for hosting, email delivery, security and business operations. Some providers may process data outside Australia. Final provider names, locations and contractual safeguards must be confirmed before this policy is published.
5. Storage and security
Auralis takes reasonable steps to protect information from misuse, interference, loss and unauthorised access. No internet transmission or storage system can be guaranteed completely secure.
6. Retention
Enquiry information is retained only as long as reasonably needed for the purposes described above, legal obligations and legitimate business records. Final retention periods must be confirmed before publication.
7. Cookies and conversion measurement
Auralis uses privacy-focused, cookie-free conversion measurement to understand how often the project planner is completed and how often an enquiry is successfully delivered. These records contain only a fixed planner pathway or project category and whether the enquiry followed the planner. They do not contain your name, email address, company, project description, form answers, a unique visitor identifier or cross-site tracking data. Auralis does not use analytics cookies or browser storage for this measurement. Standard hosting access and security logs may separately process basic technical information as described above.
8. Access and correction
You may ask to access or correct personal information Auralis holds about you. We may need to verify your identity before acting on a request.
9. Questions and complaints
Contact hello@auralis24.com with a privacy question or complaint. Auralis will review the matter and respond within a reasonable time. If you are not satisfied, you may be able to contact the Office of the Australian Information Commissioner.
10. Changes
This policy may be updated as Auralis’ services, systems or legal obligations change. The latest version and effective date will appear on this page.